2nd Watch

  • Phone: 1-888-317-7920
  • Mail: info@2ndwatch.com
  • Website: http://2ndwatch.com
  • Address: 600 Stewart Street, Seattle, WA 98101

Doug Schneider

Chief Executive Officer

For over 20 years, Doug has been leading, building, and scaling fast-paced companies that offer technology-based services to diverse business markets. At 2nd Watch, he guides strategic direction and ensures that resources are aligned to both capture market growth and deliver exceptional services. Most recently, Doug was EVP and GM at Melbourne IT, a publicly held Australian web services company, where he helped transform a $75 million international hosting business. Before Melbourne IT, Doug was CEO of Transaction Wireless and played a fundamental role in shepherding the company’s overall strategy, cloud platform, and market development, greatly enhancing its growth and service levels with major national retailers. He’s also been CEO at AllCall (sold to Nextel), Colorado Internet Services (acquired by Verio), and Genea (an innovative SaaS company recognized by Forbes as one of America’s “Most Promising Companies”). Doug also served as a president at Verio, where he led the initial entry into enterprise-level managed hosting that helped grow the company’s web services business to $160 million in revenue with over 800 employees. While at Verio, Doug helped take the company public, with an eventual sale to NTT Communications for over $5 billion. Doug has a BS in Mechanical Engineering from UC Davis and an MBA from Northwestern’s Kellogg School of Management.

Kris Bliesner

Chief Technology Officer & Co-Founder

Kris is Chief Technology Officer (CTO) and Co-Founder of 2nd Watch. He oversees strategic and technical development of 2nd Watch’s cloud-based products and solutions. Prior to co-founding 2nd Watch in 2010, Kris held many top IT positions with companies including Microsoft and Ambassadors Group. As the CIO for Ambassadors Group (EPAX), Kris spearheaded the replacement of the company’s legacy ERP platform and implemented a business-first CRM system as part of a strategic overhaul of Ambassador’s IT infrastructure. As a member of the core executive team, he helped drive strategic partnerships and advised on M&A. As Microsoft’s Director of Sales, Marketing and Services Infrastructure, Kris managed content and communications tools for the company’s 60,000+ global Sales, Marketing, and Services workforce. During his tenure at Microsoft, Kris received several awards and accolades, including two divisional “Field Productivity” awards and a Circle of Excellence award (top 1% of Microsoft). In addition, Kris owned his own consulting business specializing in system architecture, database design, and software development. His clients included Onyx Software, Ascent Partners, National Flood Services, and Microsoft Corporation.

Scott Parrish

Chief Financial Officer

As Chief Financial Officer, Scott is responsible for finance, accounting, legal, and human resource functions at 2nd Watch. Scott has over 20 years of financial management experience working primarily with high growth technology companies. Prior to joining 2nd Watch, Scott was the COO/CFO for AI2, a Seattle-based startup that develops artificially intelligent computer systems. Scott was also the CFO of Azaleos Corporation, a managed services company where he oversaw corporate operations helping the business grow to over $100M in annual sales until it was acquired by Accenture/Avanade in 2012. Scott spent eight years with F5 Networks where he directed the company’s acquisitions and helped manage the initial public offering. During Scott’s tenure, the company grew annual revenues from $5M to over $400M. Scott began his career as a consultant with Ernst & Young.

Jeff Aden

EVP, Strategic Business Development and Marketing and Co-founder

Jeff has over 20 years of experience in business management operations, business development, product management, P&L management, and sales and marketing management. In his role as Executive Vice President of Strategic Business Development and Marketing at 2nd Watch, Jeff is responsible for the company’s global strategic initiatives, including strategic partnerships, business development, M&A, and opening new markets, as well as marketing strategy. Prior to co-founding 2nd Watch, Jeff was running a $200 million P&L for Ambassadors Group (EPAX), where he provided executive leadership and results that increased revenue and margin through a treacherous economic environment. He was also responsible for customer experience and operations of global delivery. Prior to joining Ambassadors Group, Jeff lived and worked in Taiwan as a consultant. Prior to being an expatriate, Jeff held a number of roles in a regional finance company. Jeff has a Master’s of International Management and a BA from Whitworth University. He enjoys time with his family outdoors, and as often as he can he finds time to fly fish, golf, ski, and run.

Keith Carlson

Executive Vice President, Services

As EVP of Services, Keith is responsible for Professional Services and Managed Services. Keith ensures that 2nd Watch brings the perfect mix of people, programs, and tools to ensure our clients get maximum value from their cloud investment. Keith began his career at Accenture, where he worked his way up from Staff Consultant to Senior Partner. In 1994, he founded Accenture’s highly successful partnership with Siebel Systems. Under Keith’s leadership, Accenture’s Siebel practice grew to 1,000 professionals and $400M in annual sales in 6 years. Carlson left Accenture to pursue a passion for building high-growth technology companies. His record of accomplishment includes six successful technology companies—Traiana, Mercury Interactive, Kintana, DigitalThink, Innotas, and MarkLogic—and he most recently served as CEO of Growth Stage Partners. Carlson has a BS in Industrial Engineering from California Polytechnic State University.

Chris Resch

Executive Vice President, Cloud Solutions Sales

As EVP of Cloud Solutions Sales, Chris leads the Solution Architecture and Sales teams, ensuring that 2nd Watch clients receive maximum value from their cloud investment. Most recently, Chris was Practice Manager at Amazon Web Services, where he helped build the NY Metro practice and led the Global Media practice for Professional Services. During his tenure at Amazon Web Services, Chris received several awards and accolades, including “AWS Professional Services Person of the Year.” Chris began his career at Hearst Corporation, where he held various leadership positions at Hearst Magazines and Hearst Business Media. While at Hearst, Resch was responsible for technology strategy, sourcing and evaluating investment opportunities, and was a member of the startup team that developed a cloud-based drug library management solution for intravenous medications. Chris holds a BBA in Business Computer Information Systems from Hofstra University, where he also played Division I lacrosse.
Doug McMaster

Doug McMaster

Vice President, Managed Cloud

As VP of Managed Cloud, Doug leads 2nd Watch’s Managed Cloud business, expanding the software-enabled service that designs, deploys and manages public cloud environments for large enterprises.Doug has over 20 years of experience in strategy, sales, product and operations. Prior to joining 2nd Watch, Doug was the VP of Services for Solutions II, a Denver based IT Managed Services company where Doug managed both Professional and Managed Services. Doug was also the VP of Data Center Services for NTT America, where he held several key positions in his 15 years with the company. Most recently, Doug managed NTT America’s US Hosting and Cloud Business ($150M), was responsible for sales, product and delivery and helped build and lead NTT’s US Enterprise Hosting Division. Doug was responsible for the sales, design, build and ongoing management of NTT’s largest global cloud deployment, spreading across 6 countries, and developed and managed NTT’s largest hosting and cloud relationships. Prior to NTT, Doug helped build Verio’s Managed Hosting business, leading up to NTT’s acquisition of Verio in early 2000. Doug started his own CPA firm, later selling the firm and joining the IT space in 1999. Doug has a BS in Accounting from James Madison University.
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