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Service Catalog

Managed Cloud Services Offerings

  • Big Data/Enterprise Data Management – A service that provides evaluation and implementation resources to help customers define, integrate, and effectively retrieve data in the cloud for use across their enterprise. 

 

  • Cloud Readiness Assessment for Onboarding (CRA) – A thorough evaluation of the client’s IT infrastructure and workload in order to construct an appropriate migration strategy to Managed Cloud services. 

 

  • Configuration Management as a Service – A managed service intent on establishing and enforcing consistent configuration and management of cloud infrastructure through automated provisioning. 

 

  • Container Services – Hosted orchestration of containerized applications including monitor and deployment via orchestration systems such as Kubernetes, Azure Container Service (ACS), or Amazon EC2 Container Service (ECS). 

 

  • Governance, Risk, and Compliance – A managed solution intended to tackle the broad issues of corporate governance, enterprise risk management, and effective corporate compliance by identifying, remediating, monitoring and managing enterprise risks on an on-going basis. 
  • Disaster Recovery – A service wherein a client’s IT infrastructure and workload are thoroughly assessed based on existing/potential vulnerabilities and integral workflows in order to design, develop, and deploy a complete cloud disaster resiliency plan that includes leveraging CloudEndure’s continuous backup, live migration, and recovery solutions to the customer’s optimal benefit. 

 

  • Vulnerability Assessment – A service designed for multi-cloud environments consisting of continuous vulnerability scanning, assessment, and auditing, as well as recommendations for remediation through central management and automation. 

 

  • Configuration Compliance – A managed solution intended to establish, prove, and maintain documented policies (control) of cloud-based workloads and their configuration. 

 

  • Enterprise Patch Management – An enterprise-scale patching solution that provides accurate, consistent and orchestrated patching across Windows and Linux environments in multi-cloud and hybrid cloud environments. 
  • Data Analytics / Data Lakes – A service designed to build efficient and secure cloud-based solutions in which data is captured, stored, processed, analyzed, and converted into distributable datasets. 

 

  • Infrastructure as Code as a Service – A managed service designed to develop, monitor, and support solutions that automatically build, manage and provision technology stacks required for software development via programming. 

 

  • Managed Cloud Onboarding – A clearly defined process created to ensure the customers’ existing infrastructure, workloads, processes, and organization are set up for a successful partnership including setup of access management, security, change and incident management, monitoring, financial reporting and cost governance, backup, and recovery. 

 

  • Managed Serverless – Hosted orchestration of Function as a Service environments including monitoring and management serverless applications including API Gateways, SSL and security setup, AWS Lambda, and Azure Functions. 

 

  • Monitoring for Continuous Optimization – A persistent service that provides continuous reporting and remediation recommendations, utilizing tools like CloudHealth, to optimize the client’s cloud spend, while still maintaining maximum workload performance and efficiency.
  • Instance Right Sizing – A persistent service devised to manage costs and workload performance that constantly evaluates and re-evaluates system architecture and performance in order to determine the right instance sizes for each workload in a cloud environment.  Additionally, a continuous review of the newest generation of instance types available to take advantage of performance and cost improvements. 

 

  • Reserved Instance Recommendation – A quarterly assessment of the customer’s existing cloud architecture, usage, and future development plans in order to provide the most cost-effective recommendations for the purchase of reserved instances.  Recommendations are tailored to each customer across a variety of decision matrices. 

 

  • Auto-Scheduling – A review of environments to determine which instances can take advantage of the ability to turn infrastructure off during times of inactivity.  Governance and systematization of the process implemented across organizational structures. 

 

  • Waste Elimination – A continuous assessment of a variety of service items to identify and remediate unnecessary spend.
  • Virtual Desktop Infrastructure (VDI) Management – A managed service for virtual desktop infrastructure including access management, provisioning, de-provisioning, and issue escalation.

Professional Services Offerings

  • Cloud Cost Assessment (CCA) – A service providing identification and analysis of on-premises computing environments using data analytics tools, such as like TSO Logic, to evaluate the client’s IT estate, determine inventory, determine the most efficient size and structure of their cloud, and based on this information, deliver an estimate showing what their cloud spend would be with various cloud providers. 

 

  • Cloud Cost Optimization (CCO) – A service consisting of evaluation, recommendations, implementation, tools, and reporting services that deliver solutions to the challenge of optimizing cloud spend, despite limited visibility to the usage within an organization.
  • Instance Right Sizing – A service devised to manage costs and workload performance that evaluates and re-evaluates system architecture and performance in order to determine the right instance sizes for each workload in a cloud environment. 

 

  • Reserved Instance Recommendation – An assessment of the customer’s existing cloud architecture, usage, and future development plans in order to provide the most cost-effective recommendations for the purchase of reserved instances. Recommendations are tailored to each customer across a variety of decision matrices. 

 

  • Auto-Scheduling – A review of environments to determine which instances can take advantage of the ability to turn infrastructure off during times of inactivity.  Governance and systematization of the process implemented across organizational structures. 

 

  • Waste Elimination – An assessment of a variety of service items to identify and remediate unnecessary spend.
  • Cloud Factory (Migration) – Automation of the end-to-end migration workflow for moving enterprise workloads from on-premises to cloud, including analysis, extraction, batching, conversion, importing, configuring, launching and testing within a reliable schedule and budget. 

 

  • Cloud Native Design Solution – Using a 12-factor application strategy, this service educates a customer’s team on the best methods by which to implement cloud native application design standards when breaking down monolithic-application-centric infrastructures into an architecture of orchestrated microservices.  

 

  • Cloud Readiness Assessment (CRA) – A thorough evaluation of the client’s IT infrastructure and workload in order to construct an appropriate migration strategy to cloud or Managed Cloud services. 

 

  • Configuration Compliance – A service comprised of development and implementation of standard policies for public-cloud architecture based on the top 20 critical security controls (CIS Controls v7) as determined by the Center for Internet Security (CIS). 

 

  • Container Standards, Strategy & Orchestration – A solution developed to determine which applications or workloads an enterprise should containerize and deliver via orchestration services such as Kubernetes, Azure Container Service (ACS) or Amazon EC2 Container Service (ECS). 

 

  • Continuous Integration & Delivery Pipeline – A custom, end-to-end, continuous integration/continuous delivery (CI/CD) pipeline developed to connect the build, testing, and deployment stages of application/workload development to the infrastructure in a public cloud.  

 

  • Disaster Recovery – A service wherein a client’s IT infrastructure and workload are thoroughly assessed based on existing/potential vulnerabilities and integral workflows in order to design, develop, and deploy a complete cloud disaster resiliency plan that includes leveraging CloudEndure’s continuous backup, live migration, and recovery solutions to the customer’s optimal benefit. 

 

  • Foundational Architecture – A service providing assessment, design and delivery of a customized cloud infrastructure that follows industry standards for security, performance, resiliency and efficiency.  

 

  • Hybrid Cloud Enablement through VMWare Cloud – A managed migration of on-premises VMware workloads to VMware Cloud on AWS to support Hybrid infrastructure through guided support and implementation services.  
  • Solution Accelerator for quick migration projects requiring guided support from 2nd Watch.

 

  • Full Solution for end-to-end migration and implementation.
  • Infrastructure as Code Enablement – An implementation of a standardized model to externalize infrastructure elements from application code so code can be automated through a pipeline from development to testing to production infrastructure. 

 

  • Machine Image Factory – A custom pipeline developed to deliver client-specific, infrastructure-compliant computer images that are updated, patched, configured and hardened for use in the public cloud, thereby eliminating manual operation, ensuring consistency, and bolstering security.  

 

  • Security Remediation – A service designed to resolve security concerns and document risks focused around identity and access-management, detective controls, infrastructure protection, data protection, and incident response. 

 

  • Serverless Transformation – A full-service solution intended to determine which applications within an enterprise can and/or should migrate to serverless architecture, develop an optimal migration plan, build out the serverless infrastructure, and implement the migrations, including: Serverless Application Model (SAM) templates, configuring Lambda functions for secure cloud architecture, orchestration of serverless functions in the continuous integration/continuous delivery (CI/CD) pipeline, and CloudFormation automation. 

 

  • Vulnerability Assessment – A service designed for multi-cloud environments consisting of continuous vulnerability scanning, assessment, and auditing, as well as recommendations for remediation through central management and automation. 

 

  • Well-Architected Security Assessment – A service devised to assess and plan for remediation of the current cloud architecture against the CIS Top 20 basic and foundational security standards.